About us

About Us

ISS Medical and Assistance Services were established in 1989, as part of the Tourism Department of Inchcape Shipping Services in Greece, in response to the country's growing demand for professional assistance services.

Today, we are proud to be one of the leading specialist assistance providers in the region, with a quality controlled network of independent specialists throughout Greece, Cyprus and Malta.

At ISS, we understand our clients' needs and respond to them promptly and effectively, in a number of ways that sets us above the rest.

Brand: The ISS name has long been associated with trust, building a solid foundation for our working relationships with clients.

Technical know-how: We know how important it is for our customers to receive the right information in as short a time as possible. Our in-depth knowledge of the assistance product and wider industry ensures we deliver exactly that.

Local expertise: Our local ISS networks allow us to become very familiar with our clients' geographical locations, helping us provide whatever they need, wherever they need it.

Transparency: We operate under clear procedures and steady policies, meaning that clients know exactly where they stand and the quality of service they can consistently expect from us.

Flexibility: Our wide network of sub-agents, and their flexibility, enables us to tailor our services to our clients’ exact and individual requirements.

Ethical values: We have a well-established Ethics and Compliance policy that underpins the growth, strategy and vision of ISS in everything we do.

Effective structure: We have been in this business a long time and have developed an effective structure that allows us to display our talents where they are most needed.